Help Center

Find guides, FAQs, and support for Learn My Name

Frequently Asked Questions

Teachers, if you don't see your classes listed, first make sure that you're registered for your classes as the teacher in Veracross. Additionally, make sure you are correctly logged in.
Please note that students are not able to view their class list.
If you're still having problems, please email techhelp@pingry.org for further assistance.

To record your name, go to the account page and click the "Record" button. Make sure to allow microphone access when prompted. After recording your name, you can either confirm the recording if you're satisfied with it or choose to re-record it until you're happy with the result.

To write proper phonetic pronunciation using basic spelling without special characters, break the word down into simpler parts that reflect how it sounds. Listen to the word carefully and divide it into syllables. Then, use familiar, easy-to-read spellings to represent each sound. For example, the name "David" can be written as "day-vid." This method helps people understand how to pronounce words correctly without needing to know specialized phonetic symbols. It's a straightforward way to make pronunciation clear and accessible. You can find a more extensive guide here: Phonetic Spelling Guide

To share your audio recording, go to the account page, click the "Copy Direct URL" button below the user profile on the left, and then paste the link to send to others. To put the recording in your email signature, click the "Email Signature" button, located next to the "Copy Direct URL" button.

Yes, you can record a new audio file. To re-record, simply follow the same steps you did initially. Go to the account page, click "Record," allow microphone access, and create your new recording. You can repeat this process until you're satisfied with the result.